1. Information we collect
When you request an estimate or contact us, we may collect your name, telephone number, email address, ZIP code, property type, approximate size, requested service, preferred frequency, scheduling information, and any details you voluntarily provide.
Basic technical information may also be processed automatically by our website hosting and service providers, such as browser type, device type, pages visited, and approximate location derived from an IP address.
2. How we use information
- Respond to questions and free-estimate requests.
- Confirm service-area availability, property needs, pricing, access, and scheduling.
- Provide customer service and communicate about requested or scheduled work.
- Maintain appropriate business, tax, and transaction records.
- Protect the website, our customers, and our business from misuse or fraud.
3. When information is shared
We do not sell personal information. We may share only what is reasonably necessary with service providers that support website hosting, form delivery, email, scheduling, communications, or other business operations. We may also disclose information when required by law or when reasonably necessary to protect legal rights and safety.
4. Website forms and sensitive details
Our estimate form is intended for ordinary service information. Please do not submit payment-card data, alarm codes, permanent door codes, government identification numbers, medical information, or other sensitive access details through the website. Necessary access arrangements should be discussed directly when service is confirmed.
5. Retention and security
We keep information only as long as reasonably needed for the purposes described above and applicable recordkeeping obligations. We use reasonable administrative and technical measures, but no internet transmission or storage system can be guaranteed completely secure.
6. Your choices
You may ask us to review, correct, or delete information you submitted, subject to records we must retain for legitimate business or legal purposes. You may also ask us to stop nonessential communications.
7. Children’s privacy
This website is intended for adults seeking cleaning services and is not directed to children under 13. We do not knowingly collect personal information from children through the estimate form.
8. External services and links
Our website may link to services such as Instagram, Google Maps, or form-processing providers. Their privacy practices are governed by their own policies.
9. Policy updates
We may update this policy as our services or legal obligations change. The effective date above identifies the current version.
For privacy questions or requests, contact us directly.